Like you, Relationship and Leadership Strategies expert, Paul Heacock has tried many different ways to get along better with the important people in his life.   He has studied and applied many of the major leadership strategies. 

Why do people behave the way they do?  What causes stress?  What impact does today’s constant pressure of change cause? Why are younger people beginning to have more difficulty with live in-person (no device) relationships? How can we communicate better?  What does it take to be the most effective leader you can be?  

​Unlike many authors/speakers, Paul’s book and related presentations answer these and other provocative questions about our human condition in a simple, concise, and very practical way based on over 45 years of personal and business relationship and leadership experience.  He offers a BASIC mnemonic that helps you remember and apply some commonsense relationship and leadership strategies.

About Paul Heacock


Paul holds a Bachelor’s degree in Finance and Accounting from St. Louis University.  He began his professional finance career in 1967 with the General American Life Insurance companies in St. Louis. Paul advanced to Second Vice President Accounting and Finance, having day-to-day responsibilities for all accounting, purchasing, tax, and corporate services. 

In 1979, Paul moved to Kansas City to join the initial management team of the Frankona America Companies, the American start-up operation of a German Life and Non-Life reinsurance conglomerate.  During the next 13 years, Paul served as the senior financial, administration and technology officer, the corporate secretary, and as a member of the Board of Directors.  He was directly responsible for the design, construction, and ongoing strategic development of all financial, administrative, and information technology systems and processes.

In 1992 Paul founded Human Dynamics - an Overland Park KS consulting company eventually employing 25 staff members. He led the e-Learning and performance consulting practice specializing in designing and building just-in-time knowledge delivery and performance support systems. Paul regularly consulted on effective business processes and knowledge delivery systems for executives of key clients including Hallmark Cards, Sprint, Ferrellgas, and McKesson Health Systems.

Paul sold Human Dynamics in 2008 and served as the Chief Information Officer for MutualAid eXchange in Overland Park KS until “retiring” on December 31 2013.

Paul has been actively involved in the Insurance Accounting and Systems Association (IASA) since 1973.  In 1980 he was elected IASA’s International President.  Paul was a contributing author and co-editor of IASA’s original Life Insurance Accounting textbooks.  

Paul also is one of the original designers of Profit and Cash© – The Insurance Game. This is a one day business simulation that helps insurance company employees and producers improve their business and financial literacy by better understanding how insurance companies make money and how employees, producers and vendors can directly impact the company's results.  For more information on Profit and Cash - The Insurance Game click here.

Paul is currently a board member of Armed Forces Insurance Company, Cameron Mutual Insurance Company, and the Missouri Insurance Education Foundation.  He served a nine-year term as a board member and secretary-treasurer of the Harry S. Truman Neurological Center for Children.

In “retirement”, Paul authored his first book entitled “BASIC Relationship and Leadership Strategies – Commonsense Ideas on How to Get Along Better with the Important People in Your Life”.  

Paul is currently doing presentations on the BASIC strategies and facilitating the
Profit and Cash game.